CUSTOMER SERVICE

CUSTOMER INFORMATION

You can buy our furniture and accessories collection in our Brand Store.
Most of our collection is available to shop online.

DELIVERY & ASSEMBLY

For quick and easy delivery and assembly, our professional service team can help you. They take care of transport and assembly and are trained in our products so you can be sure that your new piece of furniture is assembled correctly. Our in-store consultants will advise you if this service is recommended depending on the complexity of the product that you are ordering. Our delivery service includes removal of packaging, expert assembly and placement of the furniture in your home — ask in store for details and prices.

The estimated delivery times are dependent on the products. Due to the large variety of suppliers’ delivery time will be communicated to the customer via e-mail for each separate order. Should the estimated delivery time be altered after an order has been made, the customer shall be informed of this by e-mail.

DELIVERY TIME

As most of our collection is customised for you, we do not have a wide range in stock. Our normal delivery time for board furniture is 3-4 weeks and 6-7 weeks for upholstery. If the item is in stock, feel free to pick up the furniture at our warehouse right away.

TELEPHONE ORDERING

We are happy to accept orders by telephone. Please contact our store for further details.

RETURN AND EXCHANGE POLICY

Cancellation is possible within the first 24 hours, unless it is a weekend, non-working day or holiday in Cyprus, after the order is made. To cancel the order, provide all details including order number, invoice number, first and last name to info@ksdesign.com.cy and we will contact you shortly to confirm cancellation. After the successful confirmation of cancellation, we will refund you the money within 5 business days.

Please select our store for refund and exchange policy details.

OUR RANGE

You are always welcome in our store to view all the products in our range. Our full range is available to order, please ask our interior consultants, who will be pleased to help and advise you. All products are subject to availability.

ACCESSORIES

Due to national trends, our accessories range is constantly updated.

PRICES

All prices are recommended retail prices in EU (€) and plus VAT.

PAYMENT

We accept Visa, MasterCard, Debit card, American Express, Revolut and cash.

DISCOUNTS AND CAMPAIGNS

Any current offers promoted on this website are not valid towards previous purchases and cannot be combined with any other special offers/promotions/discounts. For any information call us.

GIFT VOUCHERS

KS Design gift vouchers are available in our store.